SMS Messaging Privacy Policy

Effective Date: January 1, 2026

2H Media Group, LLC (“2H Media Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This SMS Messaging Privacy Policy explains how we collect, use, and protect information when you communicate with us via SMS text messaging.

Information We Collect

When you opt in to receive SMS communications from 2H Media Group, LLC, we may collect the following information:

  • Your mobile phone number

  • Your name (if provided)

  • Messages sent between you and our support team

  • Customer support information related to your inquiry

  • Technical information associated with the messaging service

How We Use Your Information

We use the information collected through SMS messaging for the following purposes:

  • Providing one-to-one customer support and service assistance

  • Responding to customer inquiries or requests

  • Sending updates related to support cases or service requests

  • Improving our customer service operations

We do not use SMS messaging data for marketing or promotional purposes without separate consent.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may be shared only with service providers who assist us in delivering messaging services (such as SMS providers and customer support platforms) strictly for operational purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

Your Choices

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us:

2H Media Group, LLC
Email: [email protected]
Phone: 270-387-1800

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.